How do I change my account information?

 

Use our step-by-step guide

1. Go to Settings > Account information:
   
   
   
    
2. Fill out the information on the page. The information will be displayed in the shop, the order emails, invoices and on the contactpage:
   
   
   
    
3. Make sure both email fields are filled in correctly. The field "E-mail sender" is used by the shop system to send order status emails:
   
   
   
    
4. Save your changes:
   
   
   
   
    

Note: Do not use free email accounts such as Gmail, Hotmail, Yahoo, etc. These cannot be set up for authentication with SPF and DKIM, and order emails may be rejected upon receipt.

 

Further reading:

• You can read more about the account information here
• SPF, DKIM and DMARC (email)